Terms of Service

Last updated: August 2026

1. Acceptance

By creating a HeadStart AI account, or by calling a phone number handled by HeadStart AI on behalf of a business, you agree to these terms.

2. What the service is

HeadStart AI is an AI voice agent that answers business phone calls, books appointments, captures caller intent, sends WhatsApp reminders, and hands the subscribing business a structured brief of each call. It is a communications and scheduling tool.

HeadStart AI does not provide medical, legal, financial, or any other professional advice. The subscribing business (a clinic, law firm, salon, or other business) remains solely responsible for the professional services it provides to its own clients — HeadStart AI only handles the call.

3. Emergencies

For businesses in healthcare, the voice agent may flag a call as urgent based on keywords the caller uses. This is a best-effort convenience for the business's staff, not an emergency response system. If you are experiencing a medical emergency, call your local emergency number directly — do not rely on this service.

4. Business accounts

If you create a HeadStart AI account for your business, you're responsible for the accuracy of the information you provide, for the conduct of any staff you give access to, and for obtaining any consents required to route your business phone number through our platform.

5. Subscription and billing

Billing terms, trial periods, and cancellation policy are as agreed in your specific service plan at signup. Contact us if you need a copy of your plan's terms.

6. Service availability

We aim for high availability but don't guarantee uninterrupted service. Scheduled maintenance will be communicated to business account holders in advance where possible.

7. Acceptable use

• Don't use HeadStart AI to make unsolicited or spam calls.
• Don't use it for any unlawful purpose, or to harass, threaten, or defraud anyone.
• Don't attempt to reverse-engineer, scrape, or overload the platform.

8. Intellectual property

HeadStart AI retains all rights to its software and platform. Businesses retain full ownership of their own client, appointment, and call data.

9. Limitation of liability

HeadStart AI is provided on an "as is" basis. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of the service, including missed calls, missed appointments, or inaccuracies in an AI-generated call summary — businesses should treat call briefs as an aid, not a substitute for their own judgment.

10. Termination

Either party may terminate a subscription per the terms of the service plan. On termination, data is handled per our Privacy Policy's retention terms.

11. Governing law

These terms are governed by the laws of India, and any disputes are subject to the jurisdiction of the courts of competent jurisdiction in India.

12. Contact

Questions about these terms can be sent to info@headstartai.in or via WhatsApp.